Refund Policy
A straightforward, 14-day money-back guarantee on every paid plan
Last updated: September 25, 2026
We want you to pay for Wedflip only if it's genuinely useful for your wedding. This policy explains how and when you can get your money back.
1.14-Day Money-Back Guarantee
If you're not happy with Wedflip, you can request a full refund within 14 days of your initial purchase — no questions asked. This applies to every paid plan: Plus, Pro, and Agency.
2.How to Request a Refund
Email us at [email protected] with your account email and order details. We aim to confirm approved refunds within a few business days.
3.Agency Subscriptions
For Agency plans, the 14-day window runs once, starting from your first Agency charge — it does not reset with each monthly or annual renewal.
Cancelling your Agency subscription stops all future billing immediately. It does not refund renewal charges that already fell outside the initial 14-day window.
4.How Refunds Are Processed
Payments are processed by Polar, our payment processor and merchant of record. Approved refunds are returned to your original payment method and typically appear within 5–10 business days, depending on your bank or card issuer.
5.Questions?
Reach out any time at: